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Kylee Hurrell, Head of People and Business Operations, Ontix
Team profile

Kylee Hurrell

Head of People and Business Operations

As Head of People and Business Operations, she develops people-centred strategies aligned with Ontix’s objectives, creating the structures, policies and culture that enable colleagues to perform, develop and grow.

Role
Head of People and Business Operations
Remit
People strategy, operations, wellbeing and compliance
Co-founder
The Threedom Coaches

About Kylee


Kylee is a people and business operations leader with a strong track record in people strategy, organisational development and employee wellbeing. She combines sound compliance knowledge with expertise in workplace communication, emotional intelligence and the wider employee lifecycle.

Role at Ontix

Kylee leads the company’s people strategy and supports the business operations that underpin effective delivery. Her remit includes recruitment, employee lifecycle, learning and development, performance, wellbeing, policy and compliance.

She introduced a comprehensive employee handbook bringing together HR policies, GDPR requirements and lifecycle processes. Kylee also uses management reviews and HR analytics to inform decisions, strengthen engagement and support a consistent, high-performing culture across Ontix.

Areas of expertise


01

People strategy and the employee lifecycle

02

Workplace communication and emotional intelligence

03

Leadership development and organisational culture

04

Workplace wellbeing and employee engagement

05

Absenteeism, presenteeism, leaveism and burnout

Career experience


Before joining Ontix, Kylee built experience across human resources, business operations, coaching and learning and development. Her work focused on workplace communication, emotional intelligence, leadership development, people strategy and the wider employee lifecycle.

She also co-founded The Threedom Coaches, helping individuals and organisations understand and address absenteeism, presenteeism and leaveism, including how they intersect with burnout, organisational culture, employee engagement and leadership effectiveness.

Industry contribution

  • Published commentator on workplace wellbeing, burnout and presenteeism
  • Co-founded The Threedom Coaches, promoting healthier workplace cultures

In Kylee’s words

A business delivers well when its people have clarity, support and room to grow. I build the structures and culture that make that true for everyone at Ontix.

Kylee Hurrell
Head of People and Business Operations, Ontix
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