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Mobile network operators

More capacity. Better coverage. A partner in delivery.

When demand builds, coverage falls short indoors or an established site is at risk, your teams need a delivery partner who understands the network requirement. Ontix brings access, design, deployment and ongoing infrastructure management together, working to your specifications and acceptance process.

Discuss your requirement Site at risk? Tell us about it
Who we work with

Working with the UK's mobile network operators.

Our outdoor small-cell deployments support UK mobile operator customers. We work with their teams from initial requirements through deployment and live operation, with technical scope and delivery responsibilities agreed for each project.

  • EE
  • Virgin Media O2
  • Vodafone
A fan in a stadium crowd holds up a phone to film the match.
Your customers

Your customers judge the network where it matters most to them.

A payment that stalls, a video that will not load or a call that drops on entering a building: customers experience the network through the moments it supports.

For your teams, the challenge is turning those experiences into targeted improvements in coverage and capacity. We help assess the infrastructure options for the locations and demand patterns you need to address.

The pressures you're under

More demand, fewer easy sites.

Improving service means balancing radio requirements with access, permissions, delivery dependencies and investment priorities. The challenge is bringing those decisions together early enough to act.

  1. Concentrated demand: Busy streets, transport hubs and venues need additional capacity, often where suitable deployment locations are difficult to secure.

  2. Indoor experience: Building materials and layouts can limit outdoor signal, while staff, visitors and customers still expect mobile service inside.

  3. Sites at risk: Notices to Quit (NTQs), redevelopment and renewal disputes can threaten established coverage before a replacement is ready.

  4. Access and permissions: A suitable radio location still needs an asset agreement, permissions and a workable route to installation.

  5. Power and transmission: Deployment depends on the availability and readiness of power and network connections, alongside the radio equipment.

  6. Investment priorities: Coverage, capacity, cost and delivery times must be considered together, including where shared infrastructure is technically and commercially appropriate.

The people we work with

Built around the teams that keep your network running.

Each team sees a different part of the requirement. Explore how we work alongside your role, from radio planning and site access to delivery and live operations.

Members of the Ontix team working on laptops at an outdoor café table on a London street.

Your focus

Targeting coverage and capacity improvements while maintaining performance across the wider network.

How we help

We develop small-cell designs around your radio plan and specifications, with D-RAN or C-RAN architectures where appropriate. For indoor requirements, we assess the building, demand and operator participation before proposing Intra or a distributed antenna system.

Shoppers and black cabs on a busy central London shopping street.

Your focus

Securing viable locations and responding when established sites are at risk.

How we help

We work with councils, property stakeholders and asset owners to assess access opportunities and deployment constraints. Where a site is threatened, we can explore whether Temporary Small Cells could support priority areas while a longer-term response is developed.

An engineer in an Ontix high-visibility vest and hard hat working at a street pole, seen from behind.

Your focus

Getting sites ready for service while coordinating dependencies, responsibilities and programme milestones.

How we help

We coordinate access, power, transmission, build and integration activities within the agreed scope, helping your teams manage the interfaces between an approved design and an accepted site.

Engineers in a cherry picker working at the top of a street pole beside a grand stone building.

Your focus

Maintaining infrastructure performance, managing faults and planning changes to live sites.

How we help

We provide ongoing management and maintenance of the infrastructure within our agreed scope. Operational responsibilities, escalation routes and planned changes are coordinated with your teams.

A customer pays by phone at a shop counter.

Your focus

Balancing coverage and capacity objectives with investment priorities and opportunities to share infrastructure.

How we help

We help assess where shared infrastructure can support the requirement, considering technical scope, operator participation and delivery responsibilities. Funding and service arrangements are agreed for the specific project.

How we work together

Working alongside your planning, delivery and operations teams.

Early involvement helps align the radio requirement with the access, infrastructure and delivery decisions it depends on. We establish responsibilities with your teams and coordinate the relevant Ontix specialists as the project progresses.

See how a project runs
Two members of the Ontix team in high-visibility clothing look up at red lanterns strung across a street in London's Chinatown.
A coordinated point of contact
Your account lead brings the relevant Ontix specialists into the conversation and helps coordinate priorities across the project.
Access built on collaboration
We work with councils, asset owners and property stakeholders to assess suitable locations and agree the access needed for deployment.
Built to your specifications
Design, integration and handover are coordinated around your requirements, with responsibilities and acceptance criteria agreed for the project.
Shared infrastructure
Where the technical design and operator agreements allow, shared infrastructure can support more than one mobile network.
Solutions for operators

Start with the network requirement.

Coverage, capacity and continuity call for different responses. Explore the relevant infrastructure options, then work with us to assess their suitability for the location, timescale and network requirements.

More capacity outdoors

Small cells

Targeted outdoor coverage and capacity on suitable street furniture, designed around your radio requirements.

About small cells

A site lost or at risk

Temporary Small Cells

An interim approach for priority areas affected by site loss, subject to feasibility, service objectives and an agreed transition plan.

About Temporary Small Cells

Coverage indoors

Intra

Managed indoor mobile coverage for suitable business premises, with availability shaped by participating operators and site requirements.

About Intra

Distributed antenna systems (DAS)

A distribution approach for indoor mobile coverage, designed around building layout, capacity requirements and operator participation.

About DAS

Sharing between networks

Ontix Nexus

The neutral host gateway connecting shared radio infrastructure with each participating operator's core network.

About Ontix Nexus

Getting it built and run

Infrastructure and build services

Coordination of access, power, transmission, build and ongoing infrastructure management within the agreed project scope.

About infrastructure and build

Also relevantPublic Wi-Fi: Where a venue or public space also needs guest internet access, public Wi-Fi can complement the mobile service. It serves a separate access requirement and does not replace cellular coverage.

About public Wi-Fi
See all solutions Not sure which fits? Find your situation
In practice

Small cells at Trafalgar Square, for Vodafone.

At Trafalgar Square, Ontix brought street-furniture access, deployment and network integration together to add capacity for Vodafone customers in a heavily used public space.

7
4G small cells deployed and connectedDecember 2022
4
weeks to make each phase operationalDecember 2022 and December 2025
5
sites upgraded to add 5G on a C-RAN architectureDecember 2025
Read the case study

More work with UK operators

See case studies for mobile network operators
Your point of contact

One conversation, with the whole team behind it.

Danny Hoyle, Account Director, Ontix

Danny Hoyle

Account Director

Danny is the dedicated point of contact for mobile network operators working with Ontix. He works with your team to understand the requirement and brings in the relevant planning, delivery and operations specialists as the project develops.

Read Danny's profile Meet the team
From the Ontix Exchange

When an established site is at risk.

The Connectivity Conversation

The Notice to Quit Dilemma

Danny Hoyle explores the service priorities, delivery dependencies and transition questions operators should address when an established site is threatened.

Read the Q&A
More from the Ontix Exchange
Talk to Ontix

Where does your network need support next?

Tell us where capacity is constrained, indoor coverage falls short or an established site is at risk. We’ll work with your team to assess the requirement, the delivery constraints and the next steps.

Discuss your requirement Site at risk? Tell us about it Or call +44 (0)330 1229000

Discuss your requirement

Tell us about your location, the people or operations it needs to support and the challenge you want to address. We can help establish what needs to be considered next.

Discuss your requirement

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